![]() ![]() This is because you do not have location services enabled. Why does it say you are not authorized to view this content? Usually, when you use your credit card at a store the merchant obtains authorization from the card issuer. If a charge is not authorized, it usually means that there is a problem with the account or that you are at, near, or over your credit limit. If you’re having trouble force-quitting the app on an Android device, try turning the device off and then back on again. ![]() Not all Android devices function the same way. Why is the Xfinity app not working?Īndroid: Open the Settings, tap Apps, then tap the Running tab. This commonly happens after a power outage or after you have reset your cable box by unplugging the power cable. The “To Be Announced” message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. Why do all my channels say to be announced? Choose a System Refresh or Restart a Single TV Box. We’ll scan your device for potential issues. Make sure you’ve tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If you’re activating your Xfinity Mobile device, go to /activate.
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